Complaint analysis & fault analysis Logistics: Data-driven optimization of processes
Complaint analysis and fault analysis in logistics are crucial for continuously improving processes, reducing costs and sustainably increasing customer satisfaction. Today, digital solutions enable companies to identify problems early on and solve them permanently.
Reklamationen gezielt analysieren und dauerhaft reduzieren
Nutze die Kraft datengetriebener Reklamations- und Fehleranalysen, um deine Logistikprozesse transparent und effizient zu gestalten. Peakboard bietet dir die digitalen Tools, um Fehler schnell zu erkennen, proaktiv zu beheben und Kundenzufriedenheit nachhaltig zu verbessern.
Challenge
- Unclear reasons for complaints
- Delayed response times
- High costs due to recurring errors
Solution with Peakboard
- Real-time dashboards for transparent complaint analysis
- Digital fault identification in logistics
- Proactive error prevention through rapid data analysis
Result
- Significantly fewer complaints
- Faster, targeted action in case of errors
- Higher customer satisfaction and reduced costs
Save time with
our templates
No time for long designs? No problem: Use one of the many ready-made templates for dashboards and applications — e.g. for production monitoring, warehouse management or quality assurance. Pick a template, customize it, and you're done.
So bringst du in 30 Tagen Transparenz und Geschwindigkeit in deine Prozesse
Neue Software zu implementieren, sollte kein Jahr dauern.
Start now with Peakboard and simplify your processes
Turn live data into smart decisions — with Peakboard.
Fully adaptable to your needs
Shop Floor Management
As flexible as your processes.
With Peakboard, you create a centralized and flexible solution for your daily shop floor communication – perfectly tailored to your individual workflows.
- Standardised SQDC reports for a quick overview of the regular meeting
- Define your own key figures – manually or automatically
- Capture, edit, and track measures — structured and team-oriented
- Assign responsibilities with notifications via email, MS Teams, or Slack
- Adjust menu structure and content to fit your department’s needs
- Store historical data and analyze it with Power BI, QlikView, or Tableau
Discover how flexible shop floor management can be with Peakboard
Optimal logistics processes through targeted complaint analysis
Every day, modern companies are faced with the challenge of dealing with customer complaints effectively and quickly. Peakboard's digital complaint analysis visualizes data in real time so that sources of error can be identified and eliminated immediately. This creates transparency, reduces complaint rates and ensures smooth processes.
Digital complaint and fault analysis with Peakboard
Peakboard offers an innovative solution to bring fault analysis and complaint management to the next level:
- Real-time digital dashboards: Immediate identification of errors and reasons for complaints through transparent visualization.
- Proactive error prevention: Data-driven decisions enable rapid intervention and sustainable optimization of logistics processes.
- Flexible integration: Integration of existing systems (e.g. ERP, CRM, supply chain management) for seamless processes and precise analyses.
Future-proof logistics through continuous learning
Understanding errors as an opportunity: With digital complaint analysis and fault analysis, companies turn weaknesses into strengths. Real-time data makes it possible to continuously learn from mistakes and to constantly improve logistics processes.
Peakboard gives you the tools to measurably increase the efficiency of your logistics processes and satisfy customers in the long term. Start today and optimize your processes based on data.
Von Industrieexperten genutzt
um Abläufe clever zu vereinfachen.
“Easy implementation and use was important to us. Peakboard offered many standards in the SAP environment and was able to integrate all data sources without programming effort. In addition, even before making the decision, I noticed that we could use the graphical interface intuitively and easily adapt it. ”
The software
Start now for free with Peakboard Designer
Capture, process and visualize production and order data in real time — simply and without programming knowledge.
