Simple digital call system for industrial workplaces

The digital call system records service requests and problems directly at the workplace and the responsible persons are immediately informed. In this way, those responsible can react quickly, solve problems efficiently and improve internal communication.

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Manage service requests directly and transparently

that digital call system ensures that all service requests at the industrial workplace are immediately recorded and assigned. This shortens response times and improves team coordination.

Challenge

  • Delays in service requests
  • Unclear responsibilities
  • Responsible persons are notified too late about problems

Solution with Peakboard

  • Real-time communication of all inquiries
  • Automatic assignment to the right team
  • User-friendly operation directly at the workplace

Result

  • Faster processing of inquiries
  • Clear responsibilities
  • Fewer errors thanks to a central overview

Fully adaptable to your needs

Shop Floor Management
As Flexible as Your Processes

With Peakboard, you design a central yet flexible solution for your daily shop floor communication — precisely tailored to your processes.

Employees wearing safety vests and helmets in front of a Peakboard digital shop floor dashboard in a modern production environment. Visualization of task statuses such as' New ',' Started ',' Completed 'and' Effective 'for efficient production control and process monitoring.
  • Standardised SQDC reports for a quick overview of the regular meeting
  • Define your own key figures – manually or automatically
  • Capture, edit, and track measures — structured and team-oriented
  • Assign responsibilities with notifications via email, MS Teams, or Slack
  • Adjust menu structure and content to fit your department’s needs
  • Store historical data and analyze it with Power BI, QlikView, or Tableau

Discover how flexible shop floor management can be with Peakboard

Quick and transparent problem reporting

that digital call system bundles all service requests on a central workplace dashboard. Employees immediately see open tasks, can process them, and responsibilities remain clear at all times. The solution reduces errors, accelerates response times and creates transparent communication.

Benefits of a digital calling system

The system increases workplace efficiency by:

  • Quick recording of service requests in real time
  • Automatic assignment of inquiries to the responsible teams
  • Easy and clear operation via touchscreen or tablet

These benefits ensure fast processing, fewer errors, and improved internal communication.

This is how the digital calling system works with Peakboard

Peakboard enables direct and quick problem reporting at the workplace:

  • Problems can be reported easily and quickly directly at work via a touchscreen or tablet
  • The person responsible immediately receives a notification that a request has been received

This ensures a quick response to issues, without delays or manual input.

Why use Peakboard?

Peakboard offers the ideal platform for a digital call system:

  • Low-code adjustments without IT effort
  • Real-Time Data for Instant Visibility
  • Seamless integration with existing systems (ERP, MES, etc.)
  • Scalable from individual workstations to large production areas

Save time with our template

Use our ready-made template to directly record and manage service requests at the workplace. Benefit from real-time visualization, automatic allocation, and clear responsibilities.

No time for long designs? No problem: Use one of the many ready-made templates for dashboards and applications — e.g. for production monitoring, warehouse management or quality assurance. Pick a template, customize it, and you're done.

Used by industry experts
to cleverly simplify processes.

So nutzt Peakboard, um komplexe Prozesse zu vereinfachen und messbar besser zu machen.

How to bring transparency and speed to your processes in 30 days

Implementing new software shouldn't take a year.

Start now for free with Peakboard Designer

Capture, process and visualize production and order data in real time — simply and without programming knowledge.

Erstellung eines Produktionsdashboards mit dem Peakboard Designer auf einem Desktop-PC.