Lab communication 4.0
GBA Laborgruppe
challenges
Digital visualization of cross-laboratory and cross-company information at various company locations
solution
Introduction of Peakboard at the Pinneberg site and provision of laboratory information via four monitors at central locations
benefits
- Quick delivery of transparent information right where it is needed and seen
- Increased process efficiency through direct availability of work-relevant information
Time to Value
A few days to create the first dashboards
The GBA Laboratory Group is one of Europe's leading analytical laboratories and service providers. Core competencies lie in the areas of environmental, food, consumer goods and pharmaceutical analysis. On behalf of industry, manufacturers, importers, engineering firms, municipal clients and the waste management sector, the GBA laboratory group provides analytical chemical services, such as sampling and testing of food and raw materials, soils, water, drinking water, recycled material, waste and air.
“With Peakboard, information is now quickly and transparently available right where it is needed and seen. ”
Lightning-fast communication
The company is represented at 14 locations in Germany and Austria and employs around 600 people. In order to optimize project-related internal communication at the sites, the GBA laboratory group was looking for a modern IT solution beyond emails, electronic newsletters or company magazines. Easy to communicate and fast, direct and easy to consume, these should be the characteristics of process-relevant information in the future.
“As part of further discussions, site-specific requirements also emerged,” says Sandra Schubert, Process Optimization, GBA Laboratory Group,
“The Pinneberg site was looking for a way to transport information about samples and devices more quickly from laboratory or site manager to laboratory employees. For example, it often happens that we receive urgent samples that require faster or immediate processing. Until now, in such cases, the responsible employees had to be informed via various channels: Some in person, some by telephone, others by e-mail. Another example is information on laboratory equipment, such as in the event of an equipment failure that leads to process delays. Here too, various colleagues must Be informed as quickly as possible. We wanted to find an IT-based solution that could visually communicate a variety of information faster, directly and more reliably. As a pilot project, laboratory information should be visualized at the Pinneberg site. ”
Heureka
Schubert found what he was looking for at the Hannover Messe:
“I was at the Peakboard stand and knew that this was the solution for us. ”
The all-in-one solution enables the visualization of any data and processes on any monitorn.
Peakboard includes all necessary components for data aggregation from various sources, such as laboratory information and management systems (LIMS) and visualization in real time. Since Peakboard automatically visualizes the data, no central server is required. The entire Peakboard technology is contained in a smartphone-small aluminum box — a combination of hardware and software with an integrated WLAN module.
“I liked how safe, high-performance and easy to use Peakboard,” says Schubert.
Kevin Jörgens, system technician from the GBA laboratory group, was also quickly convinced:
“For me, another positive aspect was the option to connect to data sources. ”
Schubert continues:
“We then got in touch with Peakboard and found out more about it during a webinar and ordered a free test version.”
Peakboard also passed the live test with flying colors.
“We were able to create a few dashboards with Peakboard Designer without much effort and then traveled to Pinneberg with the Peakboard Box and a standard monitor to present the solution. The employees there were immediately impressed, especially because creating the dashboards is so easy,” reports Schubert.
Information to go
Four Peakboard Boxes are in use at the Pinneberg site. They are used by around 70 employees. The screens are installed on the three floors of the company building.
“We installed a Peakboard Box during sample preparation. Sample control takes place from there,” explains Jörgens. Another Peakboard Box was installed at the electronic time recording terminal. “Every employee has to stop by here several times a day, so the space is ideal to be able to pick up information 'as they pass by, '” explains Schubert.
Two more Peakboard Boxes are attached to the measuring devices on two different floors.
Location-specific information that is relevant for managing work processes is displayed: For example Equipment failures and announced repair time frames or Urgent noteswhen there is a change in the processing process for an order. In addition, general information is communicated, such as dates of visits from clients or other external parties. Three colleagues from laboratory organization and management have installed Peakboard Designer on their workstations. You fill in the dashboards manually using a defined input mask with required information such as order numbers, parameters and delivery data, etc.
The GBA laboratory group is not only very satisfied with the solution:
“I've never seen better support from an IT partner! “, Schubert points out. “From the start of the webinar to the present day, we are always in touch. We usually receive a response to inquiries on the same day, after 24 hours at the latest. If we make suggestions that are relatively easy to implement, they will be implemented with the next update at the latest. And we are also running into open arms, so to speak, with further ideas. ”
Illuminated break rooms
The solution is to be rolled out to other locations within twelve months. On the one hand, location-specific laboratory information should be displayed. On the other hand, should Cross-company topics be visualized on screens in break rooms or canteens — such as news about corporate development, projects in the individual departments, works council information, new colleagues who are presented with pictures, etc. A welcome dashboard is also planned to welcome guests. Around 25 more Peakboard Boxes are being considered.
Furthermore, the dashboards will be automatically filled with data in the future, and initial discussions with the in-house development department are already underway.
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